A Big Hand For The Idiots

Instead of 22.9%, he’s now paying 19.9%. Who’s winning? <This guy>

In 2009, Congress passed the Credit Card Accountability Responsibility and Disclosure Act, the latest in a series of clever acronyms to become law. (Which, at 4 letters, is brief as these acronyms go. It’s all but inconceivable that anything will ever beat the 10-letter Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001.)

Congress passed the Credit CARD Act because, in short, consumers who vote (or more to the point, voters who consume) are moronic and would rather complain than rein in their spending. The Credit CARD Act required issuers to:

  • mail statements out 3 weeks in advance instead of 2, because with so many good things on TV it’s impossible to devote one day out of a mere 14 to scratching a check that you know you’re going to have to scratch anyway (“Mail”, if you’re wondering, is this laughably archaic method by which people used to send documents);
  • reduce rates for anyone whose rates they’d raised and who’d then paid on time for 6 consecutive months. Yes, a government-sanctioned rewards program;
  • offer cardholders fixed limits;
  • cap the fees they charge to cardholders who exceed their credit limits, i.e. cardholders who couldn’t be bothered to remember their credit limits in the first place;
  • provide a toll-free number on their statements that people who shouldn’t hold cards in the first place can call to get free credit counseling;
  • perform several other requirements, which we won’t get into because we try to keep these posts around 1000 words.

The bill also ordered the Federal Trade Commission to spend your money determining whether it’d be feasible to create a technology that lets an ATM user who’s “under duress” enter a PIN that would call the cops. Seriously. Section 508(a).

No one disputes that as a result of these requirements, banks’ credit card revenues would fall. Banks, like every other business in the history of the universe, seek to maximize profits. When our elected representatives reduced the banks’ ability to profit off their core customers, those same representatives forced the banks to find other customers to gouge. Which they did. You and me, the responsible ones.

Bank of America recently announced that it’s going to start charging its debit card holders $5 a month. You may remember that 2 short years ago, consecutive Secretaries of the Treasury took $135 from each of us (or if you prefer, 27 months’ worth of future debit card fees) and awarded it to Bank of America for its inability to assess risk before lending money.

Bank of America might be effectually a Soviet state-controlled enterprise whose losses the citizens cover – a modern-day GUM department store or Aeroflot – but it’s still going to seek revenue within whatever legal bounds it’s been afforded. Among all the Credit CARD Act’s byzantine stipulations, there isn’t a word in there about how much banks can charge customers for using debit cards. Therefore, banks chose to, because they can.

The good news is that you won’t pay the $5 fee if you manage to go the entire month without using your debit card. Instead, you can either go Montana Freeman and print your own money, or you can make as many (free) ATM visits as you want and pay cash; the same outdated activity that debit cards were supposed to make obsolete.

There’s a secondary reason for banks charging debit card fees. People respond to incentives. A debit card fee gives a consumer a compelling reason to use a different method of payment. You know, like a credit card. If banks can’t profit by charging high-revenue customers as much as possible, they’ll make do (and abide by a federal mandate) by charging less, but to more customers. At least a few of the people who wouldn’t otherwise have used credit cards will start incurring balances. As for those of us who’d never consider carrying credit card balances, well, we’re welcome to pay that $5 fee.

To recap: the government gives banks incentive not to mine their profligate customers for profit, so those banks are forced to hit up the responsible customers. Which gives those same responsible customers incentive not to spend. Because economic activity is the last thing you want to encourage during a recession.

What recourse do we have as responsible consumers? Well, there remain other banks to do business with. Petitioning Congress to rescind the law would be a colossal waste of time and effort. Resorting to the ridiculous practice of writing checks is a possibility, too. As is carrying big fat wads of cash. In the meantime, find yourself a debt-laden consumer who thought the Credit CARD Act was a necessary protection against a banking industry run amok, and kick that person in the shins. The cosmos will thus regain balance.

The Only Credit Card(s) You’ll Ever Need

The worst credit card ever. Why? $7500 fee.

If you missed Wednesday’s post, today’s is Part II of the final (for now), definitive discussion on which credit card you should get. You need one that’ll protect you fully against fraud (discussed Wednesday), and one that gives you the best smorgasbord of rewards.

The problem with the latter criterion is that most rewards are retarded. Examples:

You don’t need any of these things. Well, you need tires, and maybe yoga pants. Maybe even NFL memorabilia, if you’re 12 years old, but that means you’re too young to have a credit card anyway.

The problem is that having these particular pieces of cheese at the end of the maze gives you incentive to change your buying behavior. Should you spend your last $50 on that tchotchke? Well, if it gets you that much closer to a “free” bouquet from ProFlowers, why not? Besides, this Friday is payday.

Most any credit card reward in the form of a discrete item is going to be something you build toward, rather than something you earn instantly. If a furniture store-branded card gives you 5% of your bill back in the form of armoire credits, you’re going to have to spend a few thousand dollars before you can redeem anything.

You want CASH. A flat percentage returned to you for every purchase you make. Discover was the first to do this, and it worked beautifully. Get 1% back, in $20 increments, and you don’t have to change your behavior.

Think about how much it costs the branded cards to provide you with their rewards. Macy’s sells its clothing for a 100% markup or thereabouts. That generous 3% reward rate they’re offering you dwindles to 1½% when you look at it from their perspective. Also, you can only wear so many clothes. And let’s not even get into gimmicks like the “monthly cardholder savings event”, in which the store keeps the lights on an hour longer for the idiots it wooed with such “generosity”, does so to make the gullible feel privileged, then gets all its money back and then some.

This bears repeating: get the card with the highest cash rewards. There’s more to it than simply looking at percentages. A card that offers 1½% should be better than one that offers 1¼%, but if the former pays you only in $150 increments (i.e., you have to buy $10,000 worth of stuff) while the latter pays in $20 increments, then you might want the latter unless you spend an awful lot.

So what card to get? It’s easy. First, only look at cards that don’t charge a fee. If this isn’t obvious, God help you. And that means cards that never charge a fee: not “no fee for the first 2 years, then $95.”  It’s a competitive market. Free cards are there for the asking.

Read the agreement.
Then read it again.
84% of the problems in the world could be solved if everyone did that.

Then figure out what cash rewards card fits you best. Looking at the above example, we’ve got:

Card A, which gives you a $150 credit every time you buy $10,000 worth of stuff. If you buy $9999 worth of stuff, you don’t see a dime until you spend another dollar.
Card B, which gives you a $20 credit every time you buy $1600 worth of stuff.

If you ring up $10,000 in purchases every month (some people do), get Card A. In a typical month, you’ll be $30 ahead of where you’d be if you got Card B.

If you’re not quite at the level of the big spender in the first example, and charge, say, $800 a month, you might want to (but don’t necessarily want to) get Card B. You’ll receive a $20 credit every couple of months, as opposed to waiting well over a year to receive $150 with Card A.

“Points” are for idiots. With every purchase, you want pennies, not points. Well, there’s one exception. Slight hypocrisy alert:

If you know you’re going to patronize a certain business anyway, then it might make sense to go with the rewards. Hear us out. We probably mentioned it someplace on the blog (can’t be bothered to look), definitely in the book, but we use a particular hotelier’s American Express rewards card. Only because we know we’re going to stay in this chain’s hotels a few times a month anyway.

Does that tie us to this chain? Maybe a little, but if we can redeem a free night while their closest competitor is holding a fire sale, we’ll stay with the competitor and save the free night for a later date. Plus, it’s American Express (see universality, above.) If we never left the United States we’d probably go with a Discover straight 1% cash back card.

Assuming there’s no particular retailer you’re already spending significant money with, i.e. you wouldn’t be changing your behavior to patronize that retailer, get a Discover card. Or if you travel out of the country, an American Express Blue Cash Everyday card (not the Blue Cash Preferred, which costs $75 a year. Which we trust you’d notice when you read the agreement, instead of taking our word for it.)

Glad we could help. Tell us where we’re wrong:

**This article is featured in the Yakezie Carnival October 24, 2011: Just do it Edition**

This post will save you from a lifetime of servitude.

 

Free at last, free at last

“Servitude” is one of our favorite words here at CYC. It’s just so versatile in the realm of personal finance. It describes the average employee’s relationship with her employer, the average debtor’s relationship with creditors, and the average human’s relationship with money.

Credit card debt is an inescapable condition of life for most people, as much a constant as snow in winter or the sun rising in the east. On the 1st of every month, you examine your brake fluid level, flip your mattress, and write another check to MasterCard to cover your minimum balance and maybe a little more.

Like illegitimacy, morbid obesity, and collecting welfare, the idea of credit card debt having shame attached to it sounds Paleolithic in 2011. Why shouldn’t it, when the issuers charge those confiscatory rates and expect us to pay them as some sort of punishment for spending our own money? It’s un-American, I tells ya.

You probably already have a card, if not several. That’s just what we do when we reach adulthood in this society. As far as rites of passage go, it’s less jarring than having to leave the village and come back with the head of grizzly. Or cotillions.

Maybe we can catch you early. Maybe you’re young enough not to have anything beyond a debit card, and want to build your credit history. Oh, who are we kidding? For every person who makes a sober effort to “build his credit history”, 50 others want a credit card solely so they can overextend themselves.

Some folks can neither handle nor detect sarcasm, so we’ll play the rest of the post straight. Which isn’t easy.

There are plenty of legitimate reasons to obtain a credit card. A credit card as a concept that is, rather than a particular card. And by “plenty” we mean 4:

  1. Building credit history (see above).
  2. Fronting money when you need to leave a deposit larger than either the value of what you’re taking possession of or what’s in the account tied to your debit card (e.g. renting a car)
  3. Consumer protection.
  4. Rewards.

And one more, universality. You don’t want to run the risk of your card not being accepted, especially if you carry only one. American Express is recognized around the world, but as any American Express cardholder knows, even in the United States plenty of businesses won’t accept it. VISA and MasterCard are accepted almost everywhere, from Timbuktu to Timor. Discover claims that’s its honored in over 40 countries, but that’s news to people who live in 39 of them.

Any card will give you the first two.

As for consumer protection, you want your issuer to guarantee defective purchases up to the purchase price. If the card issuer is willing to underwrite what you buy, then the card issuer should be willing to bear the entire brunt should things go wrong.

I’ve had two instances when I relied on card issuers. In one, I visited South Africa and used the VISA debit card issued by my former bank. Some enterprising sales clerk now had my card number, a copy of my signature, and, presumably, the 3-digit Card Security Code.* Weeks later, after I’d returned home, she rang up a couple of purchases each around $50. I saw them on my next statement and brought them to my bank’s attention. They made me fill out a form and then refunded me the money within days.

American Express helped me out with a hotel that didn’t state a no-refunds policy, but charged me for a full stay even though I cancelled with plenty of days’ notice. The resolution took little more than a week, and I didn’t lose a penny.

Neither time was the issuer at fault. In the first example it’s pretty obvious who’s guilty, yet my bank reimbursed me under VISA’s auspices. They figured it was worth the $100 or so for them to keep me as a customer, even though it wasn’t. They’ll never make $100 off me.

In the second example, the card issuer was slightly at fault. Maybe. You can argue that the because the issuer gave its imprimatur to the hotel, vouching for it as the kind of honorable company that doesn’t assess arbitrary charges to customers who cancel, the issuer should be held somewhat responsible. I’m guessing the hotel (it’s a tiny place, 17 rooms) doesn’t pull that garbage any longer.

That leaves rewards. Which we’ll get to Friday, in Part II of this thrilling dilogy (bilogy?) on which card(s) to get. The definitive answers, coming up. Until then, pay cash.

*So does every other retail employee and waiter you’ve ever dealt with. But yeah, Grandma, typing in your credit card number on the internet is risky. 

**This article is featured in the Yakezie Carnival – October 9th, 2011 Edition**