Guest Post – Holiday Gift Shopping for Clients – The Chia-Pet Incident

This is a guest post from Richard Rossi, a writer/illustrator from Greensboro, North Carolina. No, he’s not some friend of CYC whom we’re giving face time to. He’s just a talented writer who offered to help out. Check out his children’s book on sale at Costco, and/or his Syracuse sports blog. The corny jokes and the sycophantic link to CYC are all his, as is the insight:

"Giving is the true meaning of the season." Therefore, it stands to reason that the birth of Christ is the true meaning of unnecessary commerce.

 

I love Christmas music. “Jingle Bells”. Bing’s “White Christmas”, Elvis’s “Blue Christmas”, Chuck’s “Run, Rudolph, Run”. They help to create that festive atmosphere we all look forward to every year. Why, I can even take Alvin & The Chipmunks’ Christmas song in short doses. But this and every past Christmas season, there’s been one jingle that makes the hair stand up on the back of my neck.

“Cha-Cha-Cha-Chia”.

It all began when we started doing business with a guy and his family who were new in town. It was over dinner with our guests that my wife had the brilliant idea of sharing Christmas with them. And exchanging gifts. I was mortified. “Well, at least I can write off the cost of the gifts as a business expense next time I file taxes,” I thought. I am the cheapest man alive.

Exchanging gifts has always been traumatic for me. I’ve still got emotional scars from when I was 19 and my father, thinking that every red-blooded American male needs a power tool, bought me a chainsaw for Christmas. Never mind that I was a city kid and not very handy. If I didn’t put my eye out, I’d lop my arm off, which would make hailing a cab to return the damn thing virtually impossible. Still, that scar wasn’t nearly as bad as the one left on my 10-year-old nephew when I re-wrapped it and gave it to him the next Christmas. I may not be handy, but I’m opportunistic.

I was watching a cheesy detective show on late night TV, DragnetI think. “Jack Webb, now that guy never even bought his partner a cup of coffee,” I thought. I stewed and I contemplated. What was I going to get this guy? And then it hit me like a hot kiss at the end of a wet fist*.

“Cha-Cha-Cha-Chia”.

Sure, it was a cheap gift. $19.99 to be exact. But it was an idea. And, if the before and after pictures were to be believed, it would grow and become an attractive house plant, essentially being the gift that keeps on giving. Little did I realize how right I was.

The Chia Pet was received with a laugh and a polite “Thank you”. Realizing my faux pas, I was more than a bit embarrassed and couldn’t wait to say our goodbyes and let him toss that horrific thing in the trash. Out the door, in the car, down the wet pavement of Riverside Drive, and finally back to the security of my humble home, I had walked the holiday gift giving gauntlet and made it across, albeit it not very gracefully.

But, as they say in those infomercials, “Wait, there’s more!” For some ungodly reason my wife signed us up for the same thing the next year, with the same family. We would revisit the scene of the crime. There was no hiding. This time, however, my wife spared me the task of purchasing any gifts, no doubt to save herself from a repeat of the previous year’s embarrassment.

The fateful day came and went, but not without incident. When I opened my gift, there it was. The Chia Pet I’d purchased for my client the year before. Except, in an effort to both flaunt his handiwork and my lack thereof, he’d turned it into a clever little table lamp. He had a grin on his face that was priceless. I’d been out-cheaped.

I’ve learned my lesson.  Here’s a few ideas that have worked well since, things that don’t cost an arm and a leg (see chainsaw above) and will help you avoid a repeat of the dreaded Chia Pet incident:

Shop Online

For those like me who become disoriented when anywhere within a mile of a mall, this is the answer. From gourmet gift baskets to popcorn tins, it’s all there. Just order early to avoid excessive shipping charges.

Do Your Homework

Before buying your business associate a bottle of anything, try to find out their drinking habits. You don’t want to buy expensive wine for someone on the wagon.

When a Simple Card Will Do

Don’t be afraid to avoid buying a gift altogether. You don’t want to be seen as offering a bribe to a business associate or client you barely know. Reserve gifts for folks you’ve been dealing with a while. And finally…

With Your Biggest and Best Clients 

Don’t be so che-che-che-cheap.

*Thanks to Firesign Theatre for letting me borrow a line from “Nick Danger, Third Eye”.

This article is featured in:

**The Yakezie Carnival – Christmas Edition**

**Totally Money Carnival-First Foot Into 2012**

Beware of IPOs Wearing Bright Colors

Dolly was a sheep AND a clone. Sometimes, one visual metaphor can do the work of two.

 

This was the easiest bet on the board.

First, read this genius post that we wrote back in January. It’s about Groupon, the 2011 equivalent of Pets.com or Atari. Unfortunately, there’s no such thing as shorting the stock of a privately held company, or we’d soon be sipping mai tais on the Moon with all the money that we’d have made by predicting Groupon’s demise.

Groupon went public on November 4, finally trading on the New York Stock Exchange after a long courtship period as the new initial public offering darling of the decade. Like LeBron James’ The Decision, only if it was the precursor to a brief honeymoon, followed by an intractable period of anxious consumers waiting patiently and wondering if they’d ever see a return on their investment or if it would crater to zero.

(The 2011-12 NBA season, everyone!)

Six weeks in, Groupon has fallen 10% from its IPO value. The company’s market capitalization is $14.72 billion. That’s more than the market cap of Bed, Bath & Beyond, which is the largest retailer of its kind; a 40-year old company with 1000 stores that actually sells something tangible and turns a healthy profit.  Some Groupon stockholders are holding shares in the hopes that someone more naive will eventually take them off their hands. And presumably, some stockholders think Groupon will permanently increase in value and become a blue chip. These people are buffoons.

Groupon went from local (Chicago) player to international media subject last year. The company’s point of differentiation was groundbreaking, and it was hard to believe no one had thought of it before. Unfortunately for Groupon, plenty of people have thought of it since. You can’t patent the concept of temporary mass discounts, thus Groupon has watched its market share get eaten away by Living Social and other competitors; EverSave, GroupBuy, YourBestDeals, and more combinations of everyday words featuring medial capitals.

As if competition from other startups wasn’t enough, part of getting featured in the business media is having established companies take notice and then try to crush you like a bug. AmazonLocal and Google Offers joined the party in the last few months, as did similar sites from AT&T and American Express, each offering a service indistinguishable from Groupon’s. Unlike Groupon, the others can withstand heavy losses.

And lose they do. Last year Groupon took in $713 million in revenue, the most ever for a company so young. If you think that’s impressive, you’ll be equally impressed to discover that there’s a quantity called “expenses” that’s exactly as important as revenue is.

If you’re unfamiliar, which many people seem to be, here’s how Groupon works in two sentences. Its sales staff hits up a local business, promising it a minimum number of customers if the company temporarily offers a huge discount on some item (a “group coupon”, if you will.) Customers download the coupon from Groupon.com, the catch being that the promised minimum number of customers have to download the coupon or the discount won’t activate.

Sounds great in theory. Why doesn’t it work in practice?

To be kind, most of the businesses aren’t what you’d call sophisticated. Plenty of them refuse to do the math and end up giving away the store, and those are the ones for whom Groupon works best. (As for those businesses which Groupon doesn’t create any new customers for, if no one wants your discounted product via Groupon, at least it didn’t cost you anything to discover that.)

Continuing with our sexist observations, visit Groupon.com and see what most of the deals are for. Spa treatments. Hair coloring. Tapas.

(Aside: Here’s advice for anyone looking to enter the retail business. Sell a product that only men buy. Time is money, and you’ll reduce expenses on every sale. Men, or at least all the men you’d want to associate with, don’t bog down the process with an endless series of questions. They pays their money and they gets out. Meanwhile, most women can’t make it to the counter without seeing how long they can make the transaction last. “Is this low-fat?” “What’s your return policy?” “Didn’t you have this on sale last week?” “Was it made in a factory where they have peanuts?” “Are these ‘blood’ diamonds?” “Will this shrink if I put it in the dryer?” [Read the freaking label.])

What does a merchant learn by partnering with Groupon? More than anything else, where to find the price-sensitive buyers. Which is to say, the worst customers imaginable. The ones who will be loyal to your brand only if you continue to provide the best loss leaders.

Groupon is advertising, not sales. Not that there’s anything wrong with the former, but it should always be secondary to the latter. Remember that next time you invest in a company with negative earnings and a business model that’s easy to copy.

**This article is the pick of the week of the Top Personal Finance Posts of the Week – Merry Christmas Edition**

Opportunity. It’s staring you in the face.

He keeps his phone on the belt loop of his khakis? Never would have guessed that.

 

Clark Howard, that empty golf shirt, recently rehashed his same old pablum into yet another book. Its banner reads, “It’s not what you earn, it’s what you save!” This is wrong on so many levels, but the main one is this: there’s a limit to how much you can save. There’s no limit to how much you can earn.

(NOTE for ladies and excessively cultured men: this post continues with a two-paragraph sports analogy. If you hate sports analogies, which Frank Luntz says you do, skip to the subsequent two paragraphs for a comparable analogy about…weight loss! Because everyone knows that women obsess about their weight. Hey, we’re just the messengers. Blame Luntz, the guy who says you’re easy to categorize.)

Most personal finance advice is the equivalent of a baseball manager who obsesses over pitching and defense to the exclusion and detriment of everything else. (Looking at you, Bud Black.) Each runner you allow on base could end up losing the game for you, therefore each is a problem that needs to be rectified. More important is the overarching meta-problem of reducing the number of baserunners you allow in the first place.

Nowhere in this development does anyone ask, “Wouldn’t it give us far more margin for error and make life a lot easier if we, I don’t know, scored some runs?”

Most obese people who make the requisite half-hearted public attempt to improve their bodies concentrate on one thing: minimizing intake. Minimizing for calories, or fat, or carbohydrates, some variable. If I only pare the volume that I swallow down to a workable size, I can turn from spherical into some more streamlined shape.

Again, it’s an obsession with the subtractive side of the ledger, rather than the additive side. The fat people who at least attempt to restrict their diets vastly outweigh (hey-oh!) the fat people who instead concentrate on building up – on powering their bodies by regularly lifting weights and doing cardiovascular exercise.

(Some of you are reading that last sentence and saying, “Well, of course the fat people who obsess on slimming outnumber the ones who focus on building muscle and thus increasing their metabolisms: eventually, the latter won’t be fat.”)

Exactly.

Same goes for your finances. The cacophony of people who can’t shut up about carpooling, repairing holes in clothes and making their own soap is deafening. The message is clear, if flawed: scrimp, or skimp, as much as possible. Do without. Justify every purchase you make. At the very least, you’ll overload yourself with doubt, and opt not to buy the item in question just so you can give your brain a rest.

Do that, and you’ll free up money to…pay your creditors with. Not that you shouldn’t pay your debts, but the goal with this method is zero, null, cipher, nought, ought. Getting out of the negative and staying there.

Here’s a truth that’s so self-evident, tens of millions of people either miss it or are too dumb to act on it: paying bills is a lot easier when you have more money.

Hey, thanks a lot, Control Your Cash. Is water wet?

Strictly for research purposes, we counted 628 coupons in our most recent Sunday paper. Looking at each one and determining whether it’s for something we’d be interested in would have taken about 37 minutes, extrapolating from the few coupons we looked at. It takes considerably longer to cut them out than it does to look at them, which would make this close to a 2-hour ritual every week.

Yet some people swear by it. You saved $47.11 on groceries? Good for you. Every little bit helps, presumably.

Instead of spending 104 hours a year whittling down your grocery bill, try something different. Spend half that much time researching rental properties. They’re there for the asking. Make an offer on a modest little townhome in a refined part of town. Or a 2-bedroom condo in a slightly worse part of town. Find office space in an industrial park – there’s tons of it, everywhere except North Dakota. Finance it and rent it out to someone. Make friends with a realtor and let her do all the legwork. They work on commission, and most are sufficiently motivated to help you find something.

Yes, we’re telling you to take on more debt. Leverageable debt. As we’ve demonstrated again and again, you aren’t going to build wealth on a salary.

Here’s an example. We visited the Multiple Listing Service site for Seattle, Sea.TheMLSOnline.com, and found 13 townhouses that sit on golf courses. The cheapest of these townhouses is a 2-bedroom number that’s listed at $145,000. In case you haven’t been paying attention the last 3 years, it’s something of a buyer’s market. By the way, this research took us less than a minute. If you’re committed to earning money, and willing to spend a little more time, and actually live in the city where you plan to invest, you can find opportunities like this everywhere.

This unit will close at something like $135,000. Thirty-year fixed-rate mortgages are going for around 3.96% right now. Put $27,000 down, and your monthly payments will be $513.12. If you can rent it out for a modest $970 a month, you’ll clear $5400 a year. That’s an enormous return. Yes, a property manager and a home repair warranty will eat up part of that, but you’ll build equity on an asset that will probably grow in value. After all, scarcity is everything: they can’t cram another townhouse onto the 14th fairway. Best of all, your eventual renters are probably comparison shopping for laundry detergent as we speak.

But you didn’t learn “landlordship” in high school or college. They don’t teach that. Instead they teach Scandinavian history and modern dance.

Opportunities are there. You don’t need anything more than middle-school mathematical and English proficiency to take advantage of them, either. Why aren’t you rich?

**This article is featured in the Best of Money Carnival #134, The Christmas Songs Edition**